AI for SMEs

AI Agents that work for your business around the clock

We implement intelligent assistants based on LLM (Claude, GPT) and MCP that handle customers via WhatsApp and voice, manage enquiries, consult your systems in real time and free your team from repetitive work.

Responds in natural language, not menus Connects to your ERP, CRM or database WhatsApp, voice, web or Telegram From €1,500 + VAT · Deployment in 2–3 weeks
Request a free demo
85%+
queries resolved without human intervention (Uniformas case)
24/7
uninterrupted support via WhatsApp and phone
<2s
voice agent latency
€1,500
from, LLM/MCP assistant implementation

What type of agent does your business need?

Every business is different. We help you choose the solution with the most impact in the least time.

💬
AI Chatbot for Customer Support
From €1,200 + VAT

A multi-channel conversational agent that autonomously answers frequent queries. Ideal for businesses with a high volume of repetitive enquiries.

WhatsApp, Telegram, web or Instagram
Knowledge base about your company (products, prices, hours)
Escalates to a human agent when needed (Chatwoot)
Metrics dashboard: queries, topics, satisfaction
📞
Voice Agent
Price on request

A telephone agent with natural voice that answers calls and can query your systems. Latency under 2 seconds. For businesses that receive many enquiry calls.

Dedicated phone number (Twilio)
Natural voice — hard to distinguish from a human
Integrated with WhatsApp to continue the conversation
Transcription and analytics of all calls
🤝
Sales & Lead Capture Agent
Price on request

An agent that captures incoming leads from Meta Ads, website or forms, qualifies them with automatic questions and registers them in your CRM with all the information collected.

Integration with Meta Ads / Instagram Direct
Automatic qualification: profile, budget, urgency questions
CRM registration (Zoho, HubSpot, Airtable, Sheets)
Sales rep notification when lead is qualified

Uniformas: 85% of queries resolved without human intervention

Uniformas (Nupsovia S.L.) received hundreds of weekly queries via WhatsApp and phone about schools, garments, timetables and order status. They responded manually to each message, generating high waiting times and a workload impossible to scale during peak season.

We implemented a complete system: a WhatsApp conversational agent (Meta's official API) based on Claude, connected to a vector knowledge base of all their schools. The agent identifies the school, provides information on garments, prices and timetables, and checks order status in real time from a daily automatically synchronised list.

Also a voice agent with a dedicated number and <2s latency for phone queries.

Claude AI WhatsApp Business API n8n Qdrant Retell AI Twilio Chatwoot

"The agent attends our customers at 3 in the morning with the same quality as we do during office hours."

Uniformas · Nupsovia S.L. · Online school uniform shop

85%+
queries resolved without a human
24/7
uninterrupted support
<2s
voice agent latency
See full case study →

How does an LLM agent differ from a traditional chatbot?

Traditional chatbot

Responds only to predefined options
Does not understand questions outside the script
Does not remember conversation context
Cannot query real-time data

LLM/MCP Agent

Understands natural language, including typos and colloquialisms
Answers questions that were not explicitly anticipated
Maintains context throughout the entire conversation
Queries your ERP/CRM in real time to provide up-to-date information

From diagnosis to production-ready agent

1
Free diagnosis
We analyse your most frequent queries, current systems and the channel your customers use most. Proposal within 48h.
2
Knowledge base
We build the vector knowledge base with your company's information: products, prices, policies, FAQs.
3
Integration & testing
We connect the agent to WhatsApp, voice or other channels and integrate it with your systems. Thorough testing before launch.
4
Launch & support
The agent goes live. We monitor performance, adjust responses and add new flows as your business evolves.

What people ask us about AI agents

How much does it cost to implement an AI agent?

The LLM/MCP assistant starts from €1,500 + VAT for the initial implementation. The final price depends on the channels (WhatsApp, voice, web), the complexity of the knowledge base and the required integrations. The initial diagnosis is free.

What is the difference between a chatbot and an LLM AI agent?

A chatbot follows predefined decision trees. An LLM agent understands natural language, maintains context and can reason to answer unexpected questions. Via MCP it can also connect to your systems to query real-time data.

Can the agent integrate with my current systems?

Yes. Via MCP and n8n, the agent can connect to your ERP, CRM, database, Google Sheets, Holded, Zoho, WooCommerce or other tools to query and update information in real time during the conversation.

Does it work in multiple languages?

Yes, both text and voice agents work in English and Spanish with excellent quality. The voice agent has an average latency of under 2 seconds. Other languages are also possible depending on the model used.

What happens when the agent doesn't know the answer?

We configure a confidence threshold: when the agent doesn't have enough information to answer correctly, it escalates the conversation to a human agent in Chatwoot or sends a notification to the team. It never makes up information.

Do you have a question about our services?

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Other ways to reach us

If you prefer, write to us directly or give us a call.

Offices
Barcelona · Madrid · Buenos Aires
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